Article 1 (Scope of Application)

• These Terms of Service (hereinafter, the “Terms”) shall apply to all relationships between the user and SAGARA DESIGN OFFICE Co., Ltd. (hereinafter, “the Company”) regarding the use of this service.
• In addition to these Terms, the Company may establish various rules and regulations (hereinafter, “Individual Provisions”) concerning the use of this service. Regardless of their name, these Individual Provisions shall constitute a part of these Terms.
• If there is a conflict between the provisions of these Terms and the Individual Provisions of the preceding paragraph, the provisions of the Individual Provisions shall take precedence unless otherwise specified in the Individual Provisions.

Article 2 (Purchase of Products)

• The user may apply to purchase products (hereinafter, “the Products”) sold on this website in accordance with the procedures specified by the Company.
• The user’s application for the purchase of the Products under the preceding paragraph shall be deemed to have been accepted by the Company, and a sales contract for the Products shall be concluded between the Company and the user, at the time the Company sends an email to the user confirming the details of the purchase application. This shall create a payment obligation for the price of the Products on the part of the user.
• Notwithstanding the provisions of the preceding paragraph, if there is any fraudulent or inappropriate conduct in the use of this service, the Company may cancel, terminate, or take other necessary measures regarding the sales contract with the user.

Article 3 (Payment for Product Purchases)

• The user shall pay the usage fees separately determined and displayed by the Company on this website or otherwise specified, for the paid parts of this service, using the method designated by the Company.
• The only payment method for the product price is bank transfer.

Article 4 (Cancellation of Product Purchase)

• Orders cannot be canceled or changed, and products cannot be returned after delivery.
• Please be sure to check the product upon receipt.
• If there is damage caused by delivery, please keep the condition of the box and contact both the delivery company and the Company within 7 days. Our contact information is as follows:
  Phone number: +81-50-3470-9870 (Hours: 10:00 – 18:00, Closed: Sat/Sun/Holidays)
  Email:
• If the Company determines that there has been a violation of any of the items in Chapter 2, it may cancel, terminate, or take other appropriate measures regarding the sales contract for the Products. Even in this case, the user shall not be exempt from the payment obligations for the sales contract for the Products or any other obligations based on these Terms.

Article 5 (Product Exchange)

• In the case of a standard return, the user may not exchange the Product.
• In the case of a defective return, the user may request an exchange of the Product by following the method specified by the Company. (Designs, sizes, materials, and colors may change.) If the Company is unable to arrange for an exchange product, it will issue a refund to the user. (Refunds will only cover the product price.) *Processing fees are not refundable.

Article 6 (Disclaimer)

• The Company does not guarantee, either explicitly or implicitly, that this service is free from factual or legal defects (including defects related to safety, reliability, accuracy, completeness, suitability for a particular purpose, security, errors, bugs, or infringement of rights).
• The Company shall not be liable for any damages incurred by the user arising from this service. However, if the contract between the Company and the user regarding this service (including these Terms) constitutes a consumer contract as defined by the Consumer Contract Act, this disclaimer shall not apply.
• If the Company is unable to deliver the Product to the user within the specified period due to an unknown address, long-term absence, or other reasons, the Company shall be exempted from liability by delivering the product to the delivery address specified at the time of application or by contacting the registered contact information.
• Even in the case specified in the proviso of the preceding paragraph, the Company shall not be liable for any damages arising from special circumstances (including cases where the Company or the user foresaw or could have foreseen the occurrence of the damages) caused to the user by the Company’s negligence (excluding gross negligence) in a breach of contract or tort. Furthermore, the maximum compensation for damages incurred by the user due to the Company’s negligence (excluding gross negligence) in a breach of contract or tort shall be limited to the amount of the usage fee received from the user in the month the damage occurred.
• The Company shall not be responsible for any transactions, communications, or disputes that arise between the user and other users or third parties regarding this service.

Article 7 (Prohibited Actions)

• The user shall be solely responsible for the following actions and their results when using this service:
• Actions that violate laws or public order and morals.
• Actions related to criminal acts.
• Actions that infringe on intellectual property rights such as copyrights and trademarks included in the content of this service.
• Actions that destroy or interfere with the functionality of the servers or networks of the Company, other users, or other third parties.
• Commercial use of information obtained through this service.
• Actions that may interfere with the operation of the Company’s services.
• Unauthorized access or attempts to do so.
• Collecting or accumulating personal information of other users.
• Using this service for improper purposes.
• Actions that cause disadvantage, damage, or discomfort to other users of this service or other third parties.
• Impersonating another user.
• Advertising, promotion, solicitation, or sales activities on this service that have not been approved by the Company.
• Directly or indirectly providing benefits to antisocial forces in connection with the Company’s services.
• Any other actions that the Company deems inappropriate.

Article 8 (Intellectual Property Rights)

• All intellectual property rights and other rights related to the provision and content of this service belong to third parties who have licensed them to the Company. The license granted to the user of this service based on these Terms does not imply a license of the intellectual property rights or other rights of those third parties.
• If the Company discovers any act that infringes on intellectual property rights or any other rights, such as using, reproducing, or secondarily using content without the Company’s explicit permission, the Company may take legal action, including a cease-and-desist order, a claim for damages, or a criminal complaint, or other necessary measures against the user in question.

Article 9 (Handling of Personal Information)

• The Company shall handle personal information obtained through the use of this service appropriately in accordance with the Company’s “Privacy Policy.”

Article 10 (Changes to Service Content)

• The Company may change the content of this service or suspend its provision at any time without notifying the user, and shall not be liable for any damages incurred by the user as a result.

Article 11 (Changes to Terms of Service)

• The Company may change these Terms at any time without notifying the user if it deems it necessary. If a user begins using this service after the Terms have been changed, that user shall be deemed to have agreed to the new Terms.

Article 12 (Prohibition of Assignment of Rights and Obligations)

• The user may not assign or pledge their position under the service agreement or their rights or obligations under these Terms to a third party without the prior written consent of the Company.

Article 13 (Governing Law and Jurisdiction)

• The interpretation of these Terms shall be governed by the laws of Japan.
• Any disputes arising in connection with this service shall be subject to the exclusive jurisdiction of the court having jurisdiction over the location of the Company’s head office.

Article 14 (Prohibition of Assignment of Rights and Obligations)

• The user may not assign or pledge their position under the service agreement or their rights or obligations under these Terms to a third party without the prior written consent of the Company.